Indonesia Ride-Hailing Market Set to Grow at 8.8% CAGR: Key Trends and Insights

 



Indonesia’s ride-hailing industry is on a fast track to growth. According to market research from Mordor Intelligence, the Indonesia ride-hailing market is valued at USD 3.13 billion in 2025 and is projected to reach USD 4.78 billion by 2030, growing at a CAGR of 8.8%. This impressive trajectory reflects the country’s digital transformation and its people’s growing reliance on mobile-first services.

From Jakarta’s congested streets to the remote roads of East Java, ride-hailing platforms like Gojek, Grab, and emerging players like Maxim and Nujek are reshaping how Indonesians commute, connect, and even earn a living.

Why the Market is Booming

1. Smartphone Penetration & Mobile Internet Access
Indonesia is one of Southeast Asia’s largest smartphone markets. With more than 190 million internet users, most of whom access the web via mobile, ride-hailing apps have become an essential part of daily life.

2. Urban Congestion & Convenience
Two-wheel ride-hailing services (locally known as ojek) dominate because they can quickly navigate traffic-clogged streets. For urban workers, it’s a time-saver; for platforms, it's a gold mine.

3. All-in-One Super Apps
Both Gojek and Grab have evolved into multifunctional platforms offering not just rides, but food delivery, package shipping, and cashless payments. This diversification strengthens customer loyalty and increases the average transaction value per user.


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What Challenges Lie Ahead?

Driver Unrest & Commission Disputes
In early 2025, drivers across Indonesia staged mass protests, demanding a minimum of 90% of ride fares. Many claim that high platform commissions are eating into already thin profit margins.

Market Consolidation & Monopoly Concerns
Rumors of a potential Grab-GoTo merger have sparked antitrust debates. A combined entity could limit competition, reduce driver bargaining power, and control market prices raising red flags among regulators and gig workers alike.

Service Saturation in Big Cities
While Jakarta, Bandung, and Surabaya have mature markets, rural and tier-2 cities remain underdeveloped. Expanding responsibly into these areas requires infrastructure, local knowledge, and trust-building.

 

Market Research Reveals New Opportunities

  • Electric Vehicle (EV) Integration
    With rising fuel prices and climate change concerns, Gojek and Grab are exploring EV-based fleets, especially for short-distance ojek services. This not only cuts costs but aligns with government sustainability goals.
  • Corporate Transport Solutions
    Many companies are now using ride-hailing for employee transportation. Market research shows that B2B ride-hailing services are growing steadily in Indonesia’s business hubs.
  • Financial Services for Drivers
    Super apps are now offering insurance, microloans, and savings options to their drivers empowering the gig economy with better financial tools.

Conclusion

The Indonesia ride-hailing industry is a powerful example of how digital innovation can transform a country’s mobility landscape. Market insights from Mordor Intelligence make it clear: with a forecasted value of USD 4.78 billion by 2030, this sector is far from reaching its peak.

For investors, platforms, policymakers, and everyday users, the road ahead is filled with both challenges and tremendous opportunity. And as technology evolves, the ride-hailing experience in Indonesia is only going to get smarter, faster, and more integrated into people’s lives.

Industry Report :

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connected vehicle market

 

light commercial vehicles market

 

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